Someone Owes Me $5
November 26, 2009I am one lucky SOB.
After 7 years of not seeing a dentist I finally got around to it today and the verdict was everything’s absolutely fine.
What a relief – it was a small worry in the back of my mind of the better part of a decade and now it’s gone. Last year it was my eyes, this year my mouth but so far I’m still in the clear.
No cavities.
Gums are fine (I knew my previous dentist was a quack for saying I needed a graft!).
Bones are fine.
No cancer.
No decay.
In fact, as mouths go, mine is in pretty good condition. In fact they kept remarking on how unremarkable my mouth was – as well as how boring a read my dental and medical histories are. I guess I’m pretty vanilla.
Now when I was a kid my family would spot me $5 for each dentist’s visit and for every problem that I could have prevented I would lose $1. So a cavity would cost me a dollar but overcrowding or wisdom teeth removal would not. Well by all accounts despite skipping about 14 dental visits and cleanings I do believe I scored 5 out of 5 – so where’s my fiver?
Actually it was a pretty good experience on the whole. I went to Dr. Bong Kwoo on Broadway and these guys were fantastic. Some of the best customer service I’ve received in ages. They put the folks at the Hyatt to shame. The receptionist took my coat, sat next to me to help me fill out the medical forms – I felt like I was back in Kindergarten with all the unnecessary handholding. Don’t get me wrong, I didn’t mind in the slightest – they really go out of their way to make you feel at home. My last dentist’s office was cold and uninviting and full of curt people who didn’t seem to have time for anything including any serious questions about insurance. These guys at Dr. Kwoo’s make you feel like a king. Seriously, like there’s nothing more important than making sure things are as easy and comfortable for you as possible. The hygienist was kind and had a sense of humour and Dr. Kwoo himself was fantastic. It takes a lot to make bleeding gums funny.
You know, I stayed away from a dentist’s office for 7 years logically because I didn’t have insurance but emotionally I stayed away because of the guilt trips and the lectures and the general sense of disappointment that came from all my previous dentists whenever I walked in a day late or with less than perfect teeth. There was seriously no pleasing these people. But Dr. Kwoo’s staff – boy are the understanding. I spent much of the time just waiting for the lecture and it never came. When Dr. Kwoo casually mentioned how long it had been since I’d seen a dentist I tried to get out in front of it and own up to my bad choices. He just said “hey, everyone gets busy or has their reasons”. He just wanted to confirm that my information as correct, not criticize my choices. That moment alone was as much as a relief as finding out my mouth was completely healthy.
It was also quite the education. He explained everything before doing it and in such a way as to make sense to anyone. He used appropriate and comprehensible metaphors and had a sense of humour.
I learned about bone loss and how a # was ideal and a #5 was bad and then got to hear how each of my teeth came in between #1 and #4.
He told me about this very Spock device, designed and built right here in BC, that lets them see at the cellular level and it does nothing but shine a blue light at you and cause some very slight warmth. It was a somewhat surreal moment, having someone look through something the size of a cell phone to see your mouth at the cellular level in real time to screen for cancer. Now I have some idea what it must be like to visit sickbay on the Enterprise. I also learned that 25% of all cancers of the mouth happen to people in absolutely no risk group and can have no visible indications or symptoms until it’s already in advanced stages.
He was able to tell without any diagnostic assistance that I have more minerals in my system than the average person and explained how that results in faster plaque buildup than average and how only a dentist can effectively remove it and that was my one problem area, a lot of build up, and he was able to take care of all that with one vigorous cleaning.
He mentioned a couple cosmetic things I could do such as adjusting my bite and whitening my teeth but it wasn’t so much a sales pitch as making sure I knew what my options were so I could make informed decisions and I was the one who mentioned whitening first.
I initially booked an appointment with them based on a flyer for a $69.95 promotional price for the first cleaning, x-rays, and cancer screening and frankly I had pretty much planned to take advantage of the discount and then move over to the same place I sent my family for subsequent cleanings. I didn’t feel guilty about my insidious plan because I had my doubts about a dentist who also offers Botox but I have to say that depending on the final details of my insurance coverage I may just stick with Dr. Kwoo even if it means a bit more out-of-pocket. Having finally found a dentist I actually like, who behaves like a professional on the cutting edge of technological innovation, would be well worth it if insurance makes it affordable.
Posted by cowmanx