Cineplex Response
Here’s the reply from Cineplex, see if you can wade through all the crap to get to their response to my actual complaint…
Thank you for contacting Cineplex Entertainment regarding our concession combos. We have recently introduced new combos for a number of our food offerings. These offers are subject to change on an ongoing basis and are continually assessed against a number of factors- including updated menus and feedback from our guests. We strive to convey a balance of value and choice in all such offers. In response to guest feedback, the most recent change expands the number of candy items that can be bundled within a combo. Despite the change to our offering and our menu panels, we have not increased any of our core concession prices to the items included in the bundles. Also, you may see new combos which your theatre may not have offered in the past. The a la carte prices for all of our products are advertised on menu boards as well as the specific savings associated with the purchase of products in the advertised bundles. We greatly appreciate the feedback that you have provided as it is invaluable in our ongoing efforts to deliver compelling menu options for our guests.
October 20th, 2009 at 5:30 pm
duh? So, does this mean they only post the prices for NEW MENU ITEMS? How about newcomers who come to the theatre who have never purchased their so-called’ unchanged prices? Maybe the newcomers would like to know if they have enough in their pocket, or in their bankaccount, before ordering.