What’s Wrong With Posted Hours?
I only semi-recently took over a department I had never worked in before. As such I was hesitant to change things without a deeper understanding. One thing I didn’t touch were the hours of operation. I followed the example set last year to the letter. So when it comes to operational hours there has been no change since last year.
I send out an e-mail to the entire company advising them of our hours weeks in advance. I post the hours in the office and on the door. I include our hours of operation in our voice mail greeting.
So why is it that scores of people are banging down my door 3 hours after we close on a semi-regular basis?
They bang on the door that has the hours written on it. When no one answers they yell at the door.
Apparently a few days ago someone was kicking the door minutes before we were to open. Why did he do this?
According to his watch we were 20 seconds late in opening. Even if he had been correct, which he wasn’t, how would that have justified causing physical damage to the building?
It seems to me to be a phenomenon that defies comprehension like missing time syndrome, crop circles, and Stonehenge.
Think I could sell tickets?
